Terms and Conditions
Last updated: August 12th, 2026
These Terms and Conditions ("Terms") govern your access to and use of the website [Sober Horizons) and any coaching services ("Services") provided by [Tania Richards / Sober Horizons] ("Coach", "I", "me", or "my").
By accessing the Website, booking a session, purchasing any Services, or otherwise engaging with me, you ("Client", "you") agree to be bound by these Terms. If you do not agree, do not use the Website or Services.
1. Nature of Services
I provide personal coaching focused on helping "grey area drinkers" explore their relationship with and eliminate alcohol through mindset shifts, habit change, lifestyle support, and wellbeing strategies. Coaching is not therapy, counselling, medical treatment, psychiatric care, addiction medicine, detoxification, or rehabilitation.
2. Important Disclaimer – Not Medical or Therapeutic Advice
I am not a doctor, psychologist, psychiatrist, licensed therapist, addiction specialist, or healthcare professional. The Services are not intended to diagnose, treat, cure, or prevent any medical or mental health condition, including alcohol use disorder, dependency, withdrawal, or any related physical or psychological issue.
If you are physically dependent on alcohol, experiencing withdrawal symptoms, have a diagnosed alcohol use disorder, or have any mental health or medical condition, you must consult (and continue to work with) an appropriately qualified medical doctor, addiction specialist, or licensed mental health professional. Coaching is not a substitute for professional medical care, therapy, treatment programs (including inpatient/outpatient rehab), support groups (AA, SMART Recovery, etc.), or emergency services. You are solely responsible for your physical and mental health decisions, including whether and when to seek medical help, reduce drinking, or stop drinking completely.
3. No Guarantee of Results
Outcomes from coaching vary widely between individuals. I do not guarantee any specific result (such as number of alcohol-free days, permanent reduction in drinking, improved wellbeing, weight loss, career success, or any other outcome). Success depends on many factors outside my control, including your effort, consistency, life circumstances, and underlying health.
4. Client Responsibilities
● You confirm you are 18 years or older.
● You will provide accurate information during the Discovery Call and during sessions.
● You will attend scheduled sessions on time (or give at least 24 hours notice for cancellations/rescheduling).
● You agree to take full responsibility for your choices, actions, and wellbeing between sessions.
5. Session & Payment Terms
● Fees, package details, payment methods, and refund/cancellation policies are stated on the Website or in the booking confirmation.
● Late cancellation/no-show may result in forfeiture of the session (no refund or credit). ● Services may be paused or terminated if payments are not received.
6. Refund Policy
Having experienced the benefits of living alcohol free I am happy to offer a money back guarantee if, at the end of the first session with me, or up to 7 days after, you decide for whatever reason, this is not for you, I will refund the whole amount you have paid me. This is in addition to your statutory rights.
We want you to be satisfied with your purchase but we also want you to give your best effort to apply all of the strategies in the Programme. For refund requests made during the programme and after 7 days after your initial session, in order to qualify for a refund you must submit proof that you did the work in the course up to that point of your refund request and that it did not work for you. If you request a refund and do not include proof of your coursework you will not be granted a refund and are required by law to complete the remaining payments of your instalment payment plan.
All refunds are discretionary as determined by Sober Horizons. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.
If you have any questions or problems please let us know by contacting our support team directly. They can be reached directly at hello@soberhorizons.co.uk
7. Confidentiality
The coaching relationship, as well as all information (physical or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the Sober Club and ICF Code of Ethics. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent.
8. Intellectual Property
All materials, worksheets, recordings (if provided), and content shared during coaching remain my intellectual property. You may use them personally but may not reproduce, distribute, sell, or use them commercially without written permission.
8. Limitation of Liability
To the maximum extent permitted by law, I am not liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of the Website or Services, including (but not limited to) health outcomes, financial loss, emotional distress, or any decision you make related to alcohol use.
9. Termination
I reserve the right to refuse or terminate Services at any time if I believe it is not safe, appropriate, or beneficial to continue. Either party may terminate this Agreement at any time upon 7 days’ written notice to the other party at the address provided above.
10. Governing Law
These Terms are governed by the laws of [laws of England and Wales], without regard to conflict of law principles.
11. Changes to Terms
I may update these Terms from time to time. The current version will be posted on the Website. Continued use of the Services after changes constitutes acceptance.
Questions
If you have questions about these Terms, please contact me at
[hello@soberhorizons.co.uk] before booking or purchasing any Services. By engaging with my Website or Services, you acknowledge that you have read, understood, and agree to these Terms and the important health & medical disclaimers above.
Thank you for trusting me to support you on your journey.